Mahzong support
Answers to common questions about Mahzong. If something is not covered here, email us using the address below, and include your device model and iOS version.
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How do I play?
Tap two matching tiles to clear them. A tile is free when nothing is on top of it and its left or right side is open; only free tiles can be picked.
Any flower matches any flower, and any season matches any season. Clear every tile to win. You can replay the tutorial from Settings.
No moves left
Tap Shuffle to mix the remaining tiles; the board stays solvable. Or tap Undo to step back and try a different pair. Hint shows a free pair at any time.
How does the daily streak work?
There is one daily puzzle each day, the same deal for everyone, and a new one starts at midnight on your device. Solving today’s puzzle adds a day to your streak. If a day passes without solving that day’s puzzle, the streak starts again from zero.
Past days can be replayed for fun, but only today’s puzzle counts toward the streak.
The tiles are too small
Turn on Settings › Large tiles. The tiles get bigger and you can scroll the board to reach the edges.
How do I reset my progress?
Open Settings and choose Reset progress. It clears your statistics, streaks and badges on this device and cannot be undone.
Moving to a new device
Mahzong has no cloud sync, so your progress stays on each device. Your purchase restores through the App Store: sign in with the same Apple Account and download Mahzong again at no extra cost.
Refunds
Mahzong is sold by Apple through the App Store, so refund requests go to Apple at reportaproblem.apple.com.