KotoBloom support
Answers to common questions about KotoBloom. If something is not covered here, email us using the address on the contact page.
On this page
Where is my progress saved?
Only on your phone. KotoBloom has no account or cloud sync. To move to a new phone, export a backup from Settings and import the file on the new phone.
How do I restore my purchase?
Open Settings and choose Restore purchase while signed in to the same Apple or Google account you bought with. The full course unlocks again.
How do I delete my data?
Settings › Study › Reset all progress clears your reviews, streak and bookmarks. Deleting the app removes everything it stored. We hold no copy of your data.
How do reviews work?
After you reveal a card, grade how well you remembered it: tap the buttons, or swipe left for Again and right for Good. KotoBloom schedules the word again for just before you would forget it. You can change new words per day, grading buttons and swiping in Settings › Study.
Found a mistake in a word or sentence?
Use Report a problem in the app, or email us with the word and what looks wrong. We fix confirmed content errors in the next update.
Refunds
Purchases are handled by Apple or Google, so refund requests go to the store you bought from.