LiftReady support
Answers to common questions about LiftReady. If something is not covered here, email us using the address below.
On this page
Where is my progress saved?
Only on your device. LiftReady has no account or cloud sync. To move to a new device, open Settings › Backup and restore, export a backup file, and import it on the new device.
How do I restore Full Access?
Open Settings and choose Restore purchases while signed in to the same Apple or Google account you bought with. Full Access unlocks again. A purchase made on iPhone restores on Apple devices, and one made on Android restores on Android devices.
My practice exam was interrupted
Your answers are saved as you go, and the timer keeps running from the exam’s deadline. Open Practice and resume the exam. Leaving and resuming does not use up your free practice exam.
Study reminders are not arriving
Reminders are off until you turn them on in Settings. If you turned them on, check that notifications for LiftReady are allowed in your device settings.
Found a mistake in a question?
Use Report an issue on the question. It opens your share sheet with the question’s details filled in, so you can send it to us by email. We fix confirmed content errors in the next update.
How do I delete my data?
Settings › Reset study progress clears your study history. Deleting the app removes everything it stored. We hold no copy of your data.
Refunds
Purchases are handled by Apple or Google, so refund requests go to the store you bought from.